Interview Q&A
How long have you been in business?
I have been in the automotive business for 35+ years and owned my own VW and Audi repair shop for 22 years.
What is your primary product or service?
We specialize in VW and Audi. We can do the factory maintenance work required on your car to keep it in warranty. We have Factory Registered Master Technicians and ASE Master Registered Technicians.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I grew up around cars and did some racing in my earlier years. I built and raced Formula V race cars as well as did some racing with the earlier model Beetles. I have always loved cars. I worked at Roy Bridges as Service Manager for 10 years then decided to open up my own business specializing in VW. When Audi and VW started to merge, we became very familiar with the Audi and started to specialize and learn a lot about the Audi.
How do you differentiate yourself from other businesses in your category and area?
Our service is to do the job right the first time and every time. We want to satisfy the customer and diagnose it right from the beginning. We want to save the customers money and if they can wait on a particular service even if a few weeks to help them out when in a bind, we are honest and truthful to them.
How many locations do you have and do you have plans to expand?
Just one location on southside. No plans on expansion at this point.
Provide detailed directions to your location
From Highway 280 West, Merge onto Red Mountain Expressway. Take the 3rd/4th Avenue South Exit. Take a right at the end of the ramp (27th Street) At the 2nd traffic light take a right (5th Ave). It will be the 2nd building on your left. You will see an American flag and a sign that says Hutchinson Automotive. If you pass the underpass to the freeway you have gone too far. 2617 5th Avenue South, Bham, AL 35233. If you come from I-20, Take the Carraway Blvd Exit and go toward 280 ramp. Take the 3rd/4th Avenue Exit. At bottom of ramp take a left. 2nd traffic light take a left (5th Ave). After you pass under the underpass of freeway start looking to your right for our building on your right. It is right before Williams Machine & Welding. There is an American Flag. If you hit 27th Street at the traffic light you have gone too far. Hope this helps. You can call us for further directions at 205-322-6644
What type of payments do you accept?
Cash, check, mastercard, visa, and discover.
Which areas do you service?
Manual Transmissions, Brakes, Tire Rotation, CV Boots, Rotors, Timing Belts, Water Pumps, A/C, Heater flushes, Full Maintenance Services, Sunroofs, Window Regulators, Electrical Issues, Clutches, Oil change, batteries, headlights, replacing trim pieces, Valve Cover Gaskets. Just ask us, we can do most anything but body work, automatic transmissions, DSG transmission service, heater cores.
Who owns your company or runs daily operations?
Jimmy Hutchinson, Owner; Heather Hutchinson, Manager; Alan Gaskin,Manager Frankie- Master Technician; Doug- Shop Foreman
What are your hours of operation?
Open Monday through Friday 7:30 am - 5:00 pm
What is the best compliment anyone can give you?
Of being honest and working on their car until it was done right and charging them at a reasonable price.
What is your favorite quote or Bible verse?
You must be the change you wish to see in the world ~Ghandi